The Americans with Disabilities Act (ADA) of 1990, 42 U.S.C. § 12101 et seq., significantly affected businesses across the country, requiring them to install facilities to ensure accessibility for people with disabilities. After more than 25 years, this aspect of the ADA has become commonplace, but the ADA’s reach to online, “virtual” spaces is still a matter of dispute. As more and more business is conducted online, the issue of website accessibility has gained in importance. This refers to measures that allow people with disabilities, such as impaired vision, hearing, or mobility, to use a website. A recent trial in an ADA discrimination lawsuit is believed to be the first to address website accessibility under the ADA. Gil v. Winn Dixie Stores, Inc., No. 1:16-cv-23020, verdict and order (S.D. Fla., Jun. 12, 2017). The verdict, which found a business liable for failing to make its website accessible to an individual with vision impairment, could affect businesses all over the country.
Title III of the ADA prohibits discrimination on the basis of disability by “public accommodations,” which are defined broadly to include hotels, restaurants, theaters, retail stores, laundromats and other service-oriented businesses, public transportation terminals, parks, museums, schools, and exercise or recreation venues like bowling alleys. 42 U.S.C. § 12181(7). The statute requires businesses “to design and construct facilities…that are readily accessible to and usable by individuals with disabilities,” unless doing so would be “structurally impracticable.” Id. at § 12183(a)(1). It set a deadline of “30 months after July 26, 1990.” Id. Perhaps the most common conception of an accommodation required by the ADA is a wheelchair ramp that allows access to a building. This is far from the only type of disability covered by the ADA, however.